Aim of Unit: Business Information Technology Systems
This unit aims to enhance the knowledge of students about contemporary business information technology (IT) systems and the manner in which it facilitates the development and continuous review of IT strategy developed by an organisation for maintaining competitive advantage. Students would further explore the aspects of business that benefit from the utilisation of IT systems. A broader understanding of the manner in which IT systems act as a driver that facilitates improvement of a business would be explored here. Students would gain an understanding of the manner in which they are required to critically analyse the utilisation of the present along with future technologies and provide the most appropriate solutions for organisations.
By the end of this unit a student will be able to:
- Demonstrate understanding of the role of different IT systems in support of organisational objectives.
- Analyse flexible and reliable IT systems that respond to organisational requirements.
- Evaluate IT systems that support value-added change within organisations.
- Recommend practical IT systems solutions to given organisational scenarios.
LO1 Demonstrate understanding of the role of different IT systems in support of organisational objectives
The role played by IT systems in the management of knowledge, data and customer service would be discussed here. The impact and contribution of the same towards solving problems faced by a business would also be discussed. The impact, structure and functions of organisations that would benefit from the use of IT systems would also be discussed.
LO2 Analyse flexible and reliable IT systems that respond to organisational requirements
Utilisation of different types of IT systems and the role played by them in achieving the business objectives for improving operational efficiency would be explained here. The types of information and data followed by the layers, corporate database management systems, their characteristics within a company would further be explained.
This would be followed by the types along with the flow of information within a company and protection of data and confidentiality would be explained. The reliability and importance of ensuring accurate data collection would be understood from here. The control measures that ensure data quality would also be explained here.
LO3 Evaluate IT systems that support value-added change within organisations
The methodologies and strategies of project management for the achievement of specific goals along with the manners in which the efficiency of IT systems can be improved for additional value within an organisation would be discussed here. Available system development tools along with techniques would further be explored here.
LO4 Recommend practical IT systems solutions to given organisational scenarios
Application of IT systems for the purpose of efficient problem solving with the use of decision making models would be discussed here. The utilisation of IT systems for providing support in the process of managing as well as storing data, security, gaining an upper hand in the competition and improving communication would be discussed here. The methods that would facilitate the monitoring as well as evaluation of the IT systems would be explained here. The impact of the same on improving the efficiency of operations of companies would further be discussed here.
Learning outcomes and assessment criteria
|LO1 Demonstrate understanding of the role of different IT systems in support of organizational objectives|
|P1 Analyse the use of IT systems within different functions of an organization. P2 Examine how IT systems contribute to the achievement of objectives in a specific organisational context.||M1 Evaluate how IT systems are applied in the different functions of an organization and how they work together to achieve high performance.||D1 Critically evaluate the role and purpose of IT systems in different functions of an organisation, evaluating their contribution to achieving organisational objectives.|
|LO2 Analyse flexible and reliable IT systems that respond to organisational requirements|
|P3 Analyse the different ways IT systems store and process data for Knowledge management, customer relationship management, data management and communication management.||M2 Critically analyse the different ways IT systems store and process data, providing specific organizational examples.||D2 Demonstrate an understanding of the different ways IT systems store and process data and critically evaluate the choices that have been made in a specific organizational example to make recommendations.|
|LO3 Evaluate IT systems that support value-added change within organizations|
|P4 Evaluate how IT systems can be used to support value-added change for improving business operations, performance and sustainability.||M3 Critically evaluate the advantages and disadvantages of specific IT systems which support Value-added change in an organisational context.||D3 Provide justified recommendations for improving IT systems in the support of value-added change in an organizational context.|
|LO4 Recommend practical IT systems solutions to given organisational scenarios|
|P5 Recommend practical IT solutions for organisational scenarios that cover a range of common business problems experienced in the workplace.||M4 Evaluate how IT systems support practical solutions to add future value to specific business problems.||D4 Critique recommended practical solutions for the effective monitoring and evaluation of IT systems, with potential consequences of their implementation.|
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This unit links to the following related units:
Unit 2: Marketing Essentials
Unit 23: Integrated Marketing Communications Unit 24: Digital Marketing
Unit 29: Managing and Running a Small Business Unit 37: Consumer Behaviour and Insight