BSBWHS605 Develop, implement and maintain WHS management systems

Table of Contents

Table of Contents                                                                                            2

Assessment Information                                                                                   3

Assessment Instructions                                                                                   5

Student Assessment Agreement                                                                       6

Assessment Task 1 Cover Sheet                                                                       7

Assessment Task 1: Written Questions                                                              8

Assessment Task 1 Instructions                                                                      10

Assessment Task 1 Checklist                                                                          12

Assessment Task 2 Cover Sheet                                                                     13

Assessment Task 2: WHS Management systems project                                  14

Assessment Task 2 Instructions                                                                      16

Assessment Task 2 Checklist                                                                          20

Assessment Task 3 Cover Sheet                                                                     21

Assessment Task 3: WHS Policy development                                                22

Assessment Task 3 Instructions                                                                      24

Assessment Task 3 Checklist                                                                          27

Assessment Task 4 Cover Sheet                                                                     29

Assessment Task 4: WHSMS implementation review                                        30

Assessment Task 4 Instructions                                                                      31

Assessment Task 4 Checklist                                                                          33

Assessment Information

The assessment tasks for BSBWHS605 Develop, implement and maintain WHS management systems are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily. 

Assessment Plan

Assessment TaskOverview
1. Written questionsYou must correctly answer all questions.
2. WHS management plan projectYou are required to research and develop a briefing report on a case study company’s work health and safety (WHS) management strategies, and then meet with the CEO to discuss these. You will then develop WHS Policy and Procedures, and a WHS Plan in collaboration with your CEO.
3. WHS policy developmentYou must develop, and conduct, a presentation for staff to consult, and gain agreement on, the WHS documents that you have developed. You will then update their documentation to incorporate feedback.
4. WHSMS implementation reviewYou are required to analyse WHS data, report on the results, then recommend improvements and update the WHS Policy and Procedure.

Assessment Preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your Newton College’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

·         Course identification code

·         Assessment Task number

·         Document title (if appropriate)

·         Student name

·         Date it was created

For example, BSBWHS605_AT2_Briefing Report Given Name_Surname_20_10_18

Additional Resources

You will be provided with the following resources before you begin each Assessment Task.

Assessment Task 2

  • Briefing Report Template
  • Hazard Inspection Checklist
  • Workspace WHS Checklist
  • Hazardous Incidents Register Template
  • WHS Policy and Procedures Template
  • WHS Plan Template

Assessment Task 3

  • Hazard Inspection Checklist
  • Hazardous Incidents Register Template
  • Workspace WHS Checklist

Assessment Task 4

  • Hazardous Incidents Register Completed.
  • WHS Internal Audit Template

Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.

If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.

If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per

Newton College’s Student Assessment Submission Instructions.

Depending on the task, this may include

·         resubmitting incorrect answers to questions (such as short answer questions and case studies)

·         resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task

·         redoing a role play after being provided with appropriate feedback about your performance

·         being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

Assessment Task Information

This gives you:

·         a summary of the assessment task

·         information on the resources to be used

·         submission requirements

·         re-submission opportunities if required

Assessment Task Instructions

These give questions to answer or tasks which are to be completed.

Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Follow each task’s instructions while writing your answers in a new document and use this as the basis for your assessment task answers and submission.

Checklist

This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.

Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?                        ¨  Yes      ¨  No

Do you understand the requirements of the assessments for this unit?     ¨  Yes      ¨  No

Do you agree to the way in which you are being assessed?                     ¨  Yes      ¨  No

Do you have any specific needs that should be considered?                   ¨  Yes      ¨  No

If so, explain these in the space below.

Do you understand your rights to re-assessment?                                               ¨  Yes    ¨  No

Do you understand your right to appeal the decisions made in an assessment?    ¨  Yes    ¨  No

Student name 
Student number 
Student signature 
Date 
Assessor name 
Assessor signature 
Date 

Assessment Task 1 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

¨   I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).

¨   I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.

¨   I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name 
Student ID number 
Student signature 
Date 

Assessor declaration

¨   I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name 
Assessor signature 
Date 
Assessment outcomeSNSDNSResubmission    Y     N

Feedback

Student result response

¨   My performance in this assessment task has been discussed and explained to me.

¨   I would like to appeal this assessment decision.

Student signature 
Date 

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 1: Written Questions

Task summary

This is an open book test, to be completed in the classroom.

A time limit of 1 hour to answer the questions is provided.

You need to answer all of the written questions correctly.

Your answers must be word processed and sent to the assessor as an email attachment. 

Required

·         Access to textbooks/other learning materials

·         Computer and Microsoft Office

·         Access to the internet

Timing

Your assessor will advise you of the due date of this assessment.

Submit

·         Answers to all questions

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions

Provide answers to all of the questions below:

  1. Outline three examples of barriers to the implementation of a WHS Management System. For each barrier, identify a strategy that can be used to overcome the barrier.
  • List three reasons why it is important to consult with staff when implementing or reviewing WHS procedures and policies in the workplace.
  • Describe how positive performance indicators can produce valid and reliable measures of WHS performance
  • Give at least three examples of WHS positive performance indicators
  • Describe how outcome indicators can produce valid and reliable measures of WHS performance
  • Give at least three examples of WHS outcome indicators
  • Identify and title and date of the WHS/OHS Act and Regulation for the state in which you are located.
  • Give a brief explanation of the national harmonization of work health and safety legislation and the name of the WHS/OHS Acts for the States that have not adopted this legislation.
  • Describe the two Australian/New Zealand Standards relevant to work health and safety management systems.
  1. Discuss the purpose of a code of practice and give an example of a WHS code of practice, including its title and key purpose.
  1. The Work Health and Safety Regulations 2011 state how to manage risks to health and safety with regard to hazardous manual tasks. List two issues that should be addressed when determining control measures in the workplace.
  1. List five (5) examples of WHS documentation that should be accessible and available to staff.
  1. Give three examples of records that an employer should keep and maintain with respect to work health and safety matters
  1. Describe the main function of a WHS Management System
  1. Describe the structural components of a WHS Management System
  1. Describe five key areas covered in a WHSMS.
  1. Compare and summarise the two commonly recognised and accepted Standards for WHS certification in Australia

Assessment Task 1 Checklist


Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?Completed successfullyComments
YesNo
Question 1   
Question 2   
Question 3   
Question 4   
Question 5   
Question 6   
Question 7   
Question 8   
Question 9   
Question 10   
Question 11   
Question 12   
Question 13   
Question 14   
Question 15   
Question 16   
Question 17   
Task Outcome:Satisfactory   ¨Not Satisfactory   ¨
Assessor signature 
Assessor name 
Date 

Assessment Task 2 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

¨   I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).

¨   I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.

¨   I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name 
Student ID number 
Student signature 
Date 

Assessor declaration

¨   I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name 
Assessor signature 
Date 
Assessment outcomeSNSDNSResubmission    Y     N

Feedback

Student result response

¨   My performance in this assessment task has been discussed and explained to me.

¨   I would like to appeal this assessment decision.

Student signature 
Date 

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 2: WHS Management systems project

Task summary

You are required, in the role of Operations Manager of Office Help, to conduct research and analysis, and prepare a briefing report to guide the development of a Workplace Health and Safety Management System (WHSMS). You will then consult with the company’s CEO, using your briefing report as a basis for discussion. Following the meeting, you will develop WHS Policy and Procedures and a WHS Plan in collaboration with the company’s CEO.

This assessment is to be completed in the simulated work environment in the Newton College.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Briefing Report Template
  • Hazard Inspection Checklist
  • Workspace WHS Checklist
  • Hazardous Incidents Register
  • WHS Policy and Procedure Template
  • WHS Plan Template
  • Meeting space
  • Roleplay participant (your assessor)

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with WHS briefing report attached.
  • Email with First Draft WHS Policy and Procedures and First Draft WHS Action Plan attached.
  • Email with Second Draft WHS Policy and Procedures and Second Draft WHS Action Plan attached:

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions

Carefully read the following:

You have been appointed as the Operations Manager of a newly created team of office professionals. The organisation, Office Help, is a medium sized company with three departments: accounts and finance; multimedia, design and production; and business administration. Most of Office Help’s work is for other small to medium-sized companies that cannot afford to have their own finance, design, or administration staff. Office Help can do a company’s books, design their brochures, and co-ordinate their communication channels. They also offer training to other companies’ staff so that they can take over these functions when the company reaches that stage.

The company owns the office where much of the work is done. The office has several meeting rooms, a reception and administration area, and an open plan office with 8 staff workstations. Most staff prefer to work with their own laptops, connected to the larger computer screens.

Much of Office Help’s work is carried out in the office, but several staff work from home several days each week.

Client consultation is either carried out at the clients’ offices, or in the meeting rooms at Office Help’s premises.

The company is performing well financially, and are looking at hiring more permanent staff, as well as using more consultants to carry out projects for them. They are also discussing expanding interstate.

The company does not yet have a Workplace Health and Safety Management System, but this has been identified as a priority task that should be underway prior to expansion.

Up until now, no staff have been injured at, or on the way to, work, but it is understood that a WHS management system should be in place before any more staff are hired or any more clients taken on.

Last year a Hazard Inspection Checklist and a Hazardous Incidents Register were developed but have not really been used since then.

You have been asked to spearhead this project, and to work closely with the company’s CEO, who is the company’s person conducting a business or undertaking (PCBU).

The CEO has indicated that he does not want to incur any additional costs in implementing the WHS management system and wants to incorporate WHS responsibilities into existing staff roles. These also need to be clearly defined in the health and safety policy and procedure.

If any additional resources are necessary, management expects that an itemised budget will be submitted to them before resources are approved and allocated.

Complete the following activities:

  1. Write a briefing report

Develop and implement an initial WHS review of the company.

Review the case study information provided and conduct research using the Internet, or any other source of information, to identify the following:

·         Hazards that could be associated with the company’s activities.

·         The experience that the company has had already with WHS issues.

·         The form, content, purposes and functions of a WHS Management System (WHSMS) that would be appropriate to Office Help and its WHS risks

·         Relevant WHS legislation, regulations and codes of practice

·         Sources of information on WHS management.

·         How the development of a WHSMS could be beneficial for Office Help.

·         The steps that the company will have to take to develop and implement a WHSMS.

·         Performance indicators that could be used to measure and evaluate a WHSMS

Use the Brief Report Template to guide your work.

  • Meet with the CEO (your assessor).

At the meeting, you will need to go through your briefing report, clearly explaining the information and your ideas. The CEO will provide input into the development of the policy and procedures and the WHS plan through comments and ideas.

Prior to the meeting, look at the WHS Policy and Procedures Template and the WHS Plan Template to see what you will be working with in the next section of this assessment task. You will have the opportunity during the meeting to ask the CEO about the company’s position on the topics that you will be required to cover.

Also, at the meeting, you will be required to communicate the WHS policy requirements and commitment requirements to implement a WHSMS.

You will also be required to communicate the requirements, and the implementation requirements, of a WHS plan appropriate to the organisation, to the CEO.

You may wish to take notes on the CEO’s comments during the meeting.

During the meeting, demonstrate effective communication skills including:

·         Speaking clearly and concisely

·         Using non-verbal communication to assist with understanding

·         Asking questions to identify required information

·         Responding to questions as required

·         Using active listening techniques to confirm understanding

  • Develop Workplace Health and Safety Policy and Procedures

Review the case study information, your notes from the meeting with the CEO, and research on the internet for Policy and Procedures from similar companies.

The Policy and Procedures must include a commitment to a WHSMS.

Use the WHS Policy and Procedures Template to guide your work.

Save this document as First Draft WHS Policy and Procedures.

  • Develop a Workplace Health and Safety Plan

Review the following:

·         The case study information

·         Your notes from the meeting with the CEO

·         The Australian/New Zealand Standards (AS/NZS) 4801 (2001).

·         Internet-based research you have done on WHS Plans for similar companies.

The WHS plan should include:

·         Responsibilities of staff and management

·         Hazard identification

·         Legal and other requirements

·         Objectives and targets of the WHS Plan

·         Training and competency

·         Consultation and communication

·         Measurement and evaluation of the WHS Plan

·         Records and Record Management

·         WHS Auditing

·         Management WHS review

Use the WHS Action Plan Template to guide your work.

Save this document as First Draft WHS Action Plan.

  • Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachments and ask for approval to move forward with the project.

Attach the following to the email:

·         First Draft WHS Policy and Procedures

·         First Draft WHS Action Plan

Your assessor will respond to your email with some suggested changes you should make to your documents.

  • Review your WHS documents

Incorporate the CEO’s suggestions into your WHS Policy and Procedures, and WHS Action Plan.

You are required to collaborate with your CEO to produce these documents, so incorporating your assessor’s feedback into these documents is assessable.

Rename each document with “Second Draft” at the beginning of their names.

  • Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachments and ask for approval to move forward with the project.

Attach the following to the email:

·         Second Draft WHS Policy and Procedures

·         Second Draft WHS Action Plan

Assessment Task 2 Checklist


Student’s name:
Did the student:Completed successfullyComments
YesNo
Determine the form, content, purposes and functions of a WHSMS appropriate to the organisation and its WHS risks?   
Consult effectively with individuals about the form, content, purposes and functions of a WHSMS and its implementation?   
Communicate to individuals the WHS policy requirements and commitment requirements to implement a WHSMS?   
Facilitate and support the participation of, and consultation with, the CEO in developing and agreeing to WHS policy?   
Support and facilitate the implementation of a work health and safety management system (WHSMS)?   
Develop work health and safety (WHS) policy and commitment to a WHSMS?   
Document WHS policy and procedures, and communicate these to the CEO?   
Develop a WHS plan?   
Communicate the requirements, and the implementation requirements, of a WHS plan, as appropriate to the organisation?   
Facilitate and support the participation of, and consultation with, the CEO in developing and agreeing to a WHS plan?   
Facilitate and support the participation of, and consultation with, the CEO in implementing the WHS plan?   
Task Outcome:Satisfactory   ¨Not Satisfactory   ¨
Assessor signature 
Assessor name 
Date 

Assessment Task 3 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

¨   I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).

¨   I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.

¨   I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name 
Student ID number 
Student signature 
Date 

Assessor declaration

¨   I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name 
Assessor signature 
Date 
Assessment outcomeSNSDNSResubmission    Y     N

Feedback

Student result response

¨   My performance in this assessment task has been discussed and explained to me.

¨   I would like to appeal this assessment decision.

Student signature 
Date 

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 3: WHS Policy development

Task summary

You are required, in the role of Operations Manager of Office Help, to present the new WHS documentation to Office Help staff to ensure their collaboration, and to assist in their implementation. Your assessor and other students will roleplay staff members.

This assessment is to be completed in the simulated work environment in the Newton College.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • Briefing Report
  • WHS Policy and Procedures
  • WHS Action Plan
  • Hazard Inspection Checklist
  • Hard copy of the Hazard Inspection Checklist
  • Hazardous Incidents Register
  • Hard copy of the Hazardous Incidents Register
  • Workspace WHS Checklist
  • Hard copy of the Workspace WHS Checklist
  • Presentation space with projector for presentation

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with WHS Presentation attached.
  • Hard copy of the Hazard Inspection Checklist, filled out in pen and signed
  • Email with the following attached:
  • WHS Presentation
  • Third Draft WHS Policy and Procedures
  • Third Draft WHS Action Plan

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 3 Instructions

Complete the following activities:

In order to present the new WHS policy and procedures and WHS plan to staff for their collaboration, you are required to develop a PowerPoint (or another presentation software) presentation.

You will be required to develop at least 8 PowerPoint slides to accompany your presentation that include graphics such as tables, charts or images.

Your presentation should cover, as a minimum, the following:

·         What a WHS Management System is.

·         What the expected outcomes of implementing a WHSMS at Office Help are

·         WHS Policy and Procedures

·         WHS Plan

·         Planned WHS actions, and roles and responsibilities

·         Measurement and evaluation requirements

Review the presentation requirements as set out in activity 3 to ensure that you include all the required information in your presentation.

The slides should include graphics such as tables, charts, or images to add interest to your presentation.

Save this file as WHS Presentation.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation.

Attach your WHS Presentation to the email.

Prior to the meeting, you are required to conduct a hazard inspection of the meeting space using a print out of the Hazard Identification Checklist.

Your assessor will set up the room such that there will be at least two hazards for identification.

Complete the checklist in full using a pen.

You will also be required to record recommended corrective actions and future risk control measures. You will be assessed on whether you have correctly identified the hazards and suitable corrective actions and risk control measures.

Hand this checklist to your assessor before you start the meeting.

At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation.

Tell them that the WHS Policy and Procedures and the WHS Plan is being developed in collaboration with them, so they should feel free to offer suggestions for alterations to the documents, and to add any additional strategies that they think would be appropriate. The meeting attendees should help you to review and improve the WHSMS during the presentation.

Clearly deliver the presentation content using the PowerPoint slides you have developed.

During your presentation, you should:

·         Describe the form, content, purposes and functions of a WHSMS and its implementation.

·         What the expected outcomes of implementing a WHSMS at Office Help are

·         Facilitate the agreement of the meeting attendees to implement a WHSMS

·         Gain their support for the commitment requirements to implement a WHSMS

·         Discuss the review and improvement requirements of the WHSMS

·         Communicate the WHS Policy and Procedures requirements

·         Facilitate and support the participation of the meeting attendees in developing and agreeing to WHS Policy and Procedures.

·         Communicate the requirements of a WHS plan

·         Facilitate and support the participation of individuals and parties in developing and agreeing to the WHS plan

·         Communicate the WHS plan implementation requirements at Office Help and support the team’s participation in the plan’s implementation.

·         Discuss whether the WHS Policy and Procedures and WHS Plan support each other’s’ implementation.

·         Communicate the measurement and evaluation requirements of the WHS plan.

Demonstrate to the meeting attendees that you are already implementing the WHS Plan by

·         Carrying out a Hazard Inspection of the meeting room prior to the presentation

·         Collaborating with the meeting participants to develop the WHS documents

During the presentation, demonstrate effective communication skills including:

·         Speaking clearly and concisely

·         Using non-verbal communication to assist with understanding

·         Asking questions to identify required information

·         Responding to questions as required

·         Using active listening techniques to confirm understanding

In the next activity, you are required to make changes to your WHS Policy and Procedures and your WHS Plan to include input from the staff you have presented to. You may need to take notes during the meeting to ensure that their input is reflected in the next draft of the documents.

At the end of the presentation, ask if there are any more questions from the meeting attendees.

Then close the meeting and thank them for their participation.

Incorporate the meeting participants’ suggestions into your WHS Policy and Procedures and WHS Action Plan.

Rename each document as the “Third Draft”.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should mention the recent meeting and what was discussed there, then introduce and summarise the contents of the attachments.

Attach the following to the email:

·         Your WHS Presentation

·         Third Draft WHS Policy and Procedures

·         Third Draft WHS Action Plan

Assessment Task 3 Checklist


Student’s name:
Did the student:Completed successfullyComments
YesNo
Consult effectively with parties about the form, content, purposes and functions of a WHSMS and its implementation?   
Facilitate the agreement of Office Help staff to implement a WHSMS?   
Communicate to Office Help staff the WHS policy requirements and commitment requirements to implement a WHSMS?   
Communicate to individuals and parties the review and improvement requirements of the WHSMS as appropriate to Office Help?   
Facilitate and support the participation of, and consultation with, individuals and parties in reviewing and improving the WHSMS?   
Document review outcomes and suggested WHSMS improvements, and submit to management for consideration?   
Facilitate and support the participation of, and consultation with, Office Help staff in developing and agreeing to WHS policy?   
Document WHS policy and communicate it to individuals and parties?   
Communicate to individuals and parties the requirements of a WHS plan?   
Develop and implement a WHS plan   
Facilitate and support the participation of, and consultation with, individuals and parties in developing and agreeing to a WHS plan   
Communicate to individuals and parties the WHS plan implementation requirements, as appropriate to Office Help?   
Facilitate and support the participation of, and consultation with, individuals and parties in implementing the WHS plan?   
Work with individuals and parties to ensure policies, procedures, processes and systems support implementation of the WHS plan?   
Communicate to individuals and parties the measurement and evaluation requirements of the WHS plan as appropriate to the organisation?   
Assess policies, procedures, systems and processes in relation to their ability to support implementation of the WHS Plan?   
Work with individuals and parties to ensure policies, procedures, processes and systems support implementation of the WHS plan?   
Assess policies, procedures, systems and processes in relation to their ability to support implementation of the WHS plan?   
Work with individuals and parties to produce a WHS plan appropriate to the organisation, that meets requirements?   
Task Outcome:Satisfactory   ¨Not Satisfactory   ¨
Assessor signature 
Assessor name 
Date 

Assessment Task 4 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

¨   I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).

¨   I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.

¨   I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name 
Student ID number 
Student signature 
Date 

Assessor declaration

¨   I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name 
Assessor signature 
Date 
Assessment outcomeSNSDNSResubmission    Y     N

Feedback

Student result response

¨   My performance in this assessment task has been discussed and explained to me.

¨   I would like to appeal this assessment decision.

Student signature 
Date 

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 4: WHSMS implementation review

Task summary

You are required to report on outcomes of implementation of the WHS Management System by analysing data provided about the WHSMS implementation.

This assessment is to be completed in the simulated work environment in the Newton College.

Required

  • Access to textbooks/other learning materials
  • Computer with Microsoft Office and internet access
  • WHS Policy and Procedures developed in Assessment Task 3
  • WHS Plan developed in Assessment Task 3
  • WHS Internal Audit Template
  • Safety Incidents Register Completed.

Timing

Your assessor will advise you of the due date of these submissions.

Submit

  • Email with WHS internal audit attached
  • Email with WHS internal audit and updated WHS Policy and Procedures attached

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 4 Instructions

Carefully read the following:

It is twelve months since Office Help’s WHS Policy and Procedures and WHS plan were written.

Staff have responded to the questionnaire sent to them two weeks ago, in which they were asked the following:

  • Whether they consider themselves to be involved in the WHS process
  • Whether they consider that WHS is being handled well at Office Help
  • Whether they have had any negative WHS experiences over the year

They were also asked whether, in their experience, the following key performance indicators have been met:

  • A Hazard Identification Checklist is filled out before every meeting and presentation by the person convening the meeting or conducting the presentation.
  • All Hazards identified are recorded in the Hazardous Incidents Register.
  • That each home-based workstation is assessed annually to using the Workspace WHS Checklist
  • There should be one person in every office that is trained to perform basic first aid.

The response rate to the questionnaire was 80%, and the responses showed that:

  • The staff of Office Help consider themselves to be involved in the WHS process, and that WHS issues are being well handled at the company.
  • Several staff have been supported to obtain their basic first aid certificate, and currently each office has at least one staff member with this certificate.
  • It has taken the whole year for all workstations to be individually assessed using the Workspace WHS Checklist. Apart from Barbara’s suspected repetitive strain injury, this has caused no direct injuries.
  • Staff claim that they are performing hazard inspections before each meeting, but that they have had no hazards to report except for the frayed extension cord that Samiya reported.
  • No-one experienced a hazardous incident that has not been included in the Hazardous Incidents Register.

One staff member wrote the following at the bottom of their questionnaire:

I have only been working at Office Help for two months, and all of the staff and clients have been very kind to me. I have experienced no incidents of bullying among the staff, but in the last place I worked, bullying was rife. It was the reason that I left that job. Perhaps while Office Help is still relatively small, bullying could be recognised as a WHS issue, and included in the WHS Policy and Procedures.

Complete the following activities:

  1. Write a WHS internal audit

Review the WHS Plan and the WHS Policy and Procedures that you completed in the last assessment task, and the case study information above.

Write a yearly internal audit that includes:

·         A summary of WHS issues encountered by staff, clients and contractors over the year

·         The extent to which objectives and targets have been met

·         Summarise the results of the annual staff WHS questionnaire

·         Any recommendations for changes to be made to the WHS Policy and Procedures, ensuring that you clearly explain why changes should be made.

Use the WHS Internal Audit Template to guide your work.

Your internal audit should be about one-page long.

  • Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should briefly explain the purpose and contents of the report and summarise the key changes you wish to make to the WHS policy and procedures.

The email text should ask the CEO for their feedback on your suggested changes.

Attach your WHS internal audit to the email.

  • Revise the WHS Policy and Procedures.

Include the revision(s) as discussed with the CEO.

  • Send an email to all staff.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should advise them of the report, and the changes to the WHS Policy and Procedures.

Ask staff for their feedback on these documents.

Attach your WHS Internal Audit and your revised WHS Policy and Procedures to the email.

Assessment Task 4 Checklist


Student’s name:
Did the student:Completed successfullyComments
YesNo
Measure and evaluate WHS performance?   
Communicate to individuals and parties the review and improvement requirements of the WHSMS?   
Facilitate and support the participation of, and consultation with, individuals and parties in reviewing and improving the WHSMS?   
Document review outcomes and suggested WHSMS improvements, and submit to management for consideration?   
Task Outcome:Satisfactory   ¨Not Satisfactory   ¨
Assessor signature 
Assessor name 
Date